Refund Policy for Cancellation of Courses and Workshops
Courses:
7-Day Money-Back Guarantee: We want you to be completely satisfied with your purchase. If you are not happy with your course for any reason, you can request a full refund within 7 days of your purchase date. To be eligible for a refund, you must meet the following conditions:
- Request submitted within 7 days: The refund request must be submitted through our Refund Request Form or by contacting our Customer Support Email – info@diycryptos.com within 7 days of your purchase date.
- Limited content access: You must have accessed less than 50% of the course content, including videos, modules, quizzes, and downloadable materials.
- No downloaded materials: You must not have downloaded any of the course materials, such as PDFs, workbooks, or templates.
Non-Refundable Items:
- Individual modules or lessons purchased separately may not be eligible for refunds.
- Bonus materials or add-ons may not be eligible for refunds.
- Lifetime access plans or discounted bundles may have different refund policies, which will be clearly communicated during the purchase process.
Reason for Refund:
You do not need to provide a reason for your refund request. However, we appreciate it if you could share your feedback briefly (optional) to help us improve our courses.
Refund Process:
- Submit your refund request through the designated channel as mentioned above.
- We will respond to your request within 48 hours.
- If your request meets the eligibility criteria, your refund will be processed through the original payment method within 5-7 business days.
Workshops:
Please note that all workshops are non-refundable. Due to the limited availability and personalized nature of workshops, we are unable to offer refunds once your registration is confirmed.
Additional Notes:
- We encourage you to carefully review the course description and curriculum before making a purchase.
- We offer free previews or introductory modules for some courses to allow you to sample the content before committing.
- By purchasing a course or registering for a workshop, you acknowledge and agree to these terms and conditions.